Last updated: 30 August 2026

The Bramble Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you visit our website, contact us or book a workshop, and how we use and protect that information.

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1. Who we are

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The Bramble Studio is a creative workshop studio based in Ballina, Co. Tipperary, Ireland.

For data protection purposes, The Bramble Studio is the data controller of the personal information we collect and use.

If you have any questions about your personal data or this Privacy Policy, please contact:

The Bramble Studio
Email: ness@thebramblestudio.com

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2. Information we collect

 

When you use our website or book a workshop, we may collect:

• Your name

• Email address

• Phone number

• Booking and attendance information

• Information you provide when contacting us

• Dietary or allergy information that you voluntarily provide where relevant to your booking

• Payment and transaction information

• Feedback, reviews or other information you choose to provide

• Photographs or videos where you have given permission for these to be used

• Technical information about your use of our website, including information collected through cookies and similar technologies

 

We only collect information that is reasonably necessary for operating the business and providing our services.

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3. How we use your information

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We use your personal information to:

• Process and manage workshop bookings

• Send booking confirmations and reminders

• Contact you regarding changes to your booking

• Respond to enquiries

• Process payments and maintain business records

• Provide and improve our workshops and customer experience

• Manage customer feedback and reviews

• Send marketing communications where you have consented to receive them

• Meet our legal, accounting and regulatory obligations

• Maintain the security of our website and business

 

The legal basis for processing your information will depend on the purpose. This may include processing that is necessary to provide a service you have booked, compliance with legal obligations, our legitimate interests in operating and improving the business, or your consent where consent is required.

 

4. Wix and Wix Bookings

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Our website and online booking system are provided using Wix and Wix Bookings.

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When you make a booking, information such as your name, contact details and booking information is processed through Wix so that we can manage your booking and provide the workshop you have purchased.

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Wix processes personal data on our behalf as a service provider/data processor. Wix provides tools to help website owners manage GDPR requirements, including visitor consent, access and deletion requests.

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Wix may process or store personal information in different jurisdictions as part of providing its services, including outside the European Economic Area. Wix states that applicable safeguards are used for relevant international data transfers.

You can read Wix's own privacy information here:

https://www.wix.com/about/privacy?utm_source=chatgpt.com

 

5. Payments

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Payments made through our website or booking system may be processed by Wix and/or the relevant payment service provider.

We do not intend to store your full payment card details ourselves.

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Payment information is handled according to the applicable provider's privacy and security practices.

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6. Marketing

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If you choose to sign up to receive news and updates from The Bramble Studio, we may use your name and email address to send you information about:

• New workshops

• Upcoming events

• Special offers

• Gift vouchers

• Studio news

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You can unsubscribe from marketing communications at any time by using the unsubscribe link provided in our emails or by contacting us.

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Your decision not to receive marketing communications will not affect your ability to book or attend our workshops.

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7. Cookies

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Our website uses cookies and similar technologies.

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Some cookies are essential for the website and booking system to function. Other cookies, such as certain analytics or marketing cookies, may be non-essential.

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Where required, we will ask for your consent before placing non-essential cookies on your device. Wix provides a cookie consent banner and consent-management tools for this purpose.

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You can change your cookie preferences through our website's cookie settings.

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8. Photographs and videos

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We may occasionally take photographs or videos during workshops for use on our website, social media and other promotional materials.

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Where an identifiable person is being photographed for promotional purposes, we will seek appropriate permission before using the image.

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If you do not wish to appear in promotional photographs or videos, please let us know.

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9. Who we share your information with

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We do not sell your personal information.

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We may share relevant information with trusted service providers where necessary to operate The Bramble Studio, including:

• Wix and Wix Bookings

• Payment providers

• Website and technology providers

• Accounting or professional advisers

• Other service providers necessary to operate the business

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We may also disclose personal information where required by law or where necessary to protect our legal rights or the safety of our customers.

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10. How long we keep your information

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We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected.

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Some information relating to bookings, payments and financial transactions may need to be retained for longer where required by tax, accounting or other legal obligations.

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When information is no longer required, we will securely delete it or anonymise it where appropriate.

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11. Keeping your information secure

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We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

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However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

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12. Your rights

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Under applicable data protection legislation, you may have rights including:

• The right to access the personal information we hold about you

• The right to have inaccurate information corrected

• The right to request deletion of your information in certain circumstances

• The right to restrict or object to certain processing

• The right to withdraw consent where processing is based on consent

• The right to data portability in certain circumstances

 

If you would like to exercise any of these rights, please contact us at ness@thebramblestudio.com

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You also have the right to make a complaint to the Irish Data Protection Commission if you believe your personal data has not been handled appropriately.

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13. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our business, website, booking system or legal requirements.

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The most recent version will always be available on this page.